VE
Vee E

1 reviews | Active since May 2011

21 Jan 2016, 08:37

****tY SERVICE YOU WILL PAY FOR! BEWARE!

Sign up with ADT IF you WANT: <br> <br> - alarm company that signs you up but DOESN'T even KNOW WHERE your RESIDENCE is located: 50-90% <br> - to PAY THEM for LOOKING AFTER SOMEONE ELSE'S PROPERTY even after the people at that premises indicate that they are with the closest competitor!): 3x that i know of<br> - to ARRIVE, INSPECT & SECURE your home WELL BEFORE the ADT officer gets there: 80-90%<br> - a vehicle sometimes parked less than a 4 minute drive from your home (5x) but consistently, if not ALWAYS ARRIVES 30-60 minutes LATER: 80-90%<br> - 1st NOTIFICATION that alarm has gone off: up to 30-40 mins later (my neighbour calls me 1st): 50-80%<br> - RESPONSE time: 15-60 minutes after your alarm goes off (gen 30-40 mins): 80-90%<br> - FEEDBACK time: 30-40 minutes minimum (up to an HOUR): 60-80% <br> - nonchalant response officers if you ask about the time frame it takes to respond to your alarm (many)<br> - nonchalant control room people who will ACCEPT a ****/NONSENSICAL NAME and SIMILAR (not same or exact) PASSWORD to what is in their records (3x)<br> <br> Note: NOT ISOLATED INCIDENTS. Summary from just over 1 year's worth of observations

0
Replies (1)
Adt Security
Adt Security's reply21 Jan 2016, 16:49
Official
Hello pheonix,

We thank you for bringing this to our attention. You will be contacted shortly to discuss your concerns.

Kind Regards,
Customer services