JL
John L
1 reviews | Active since Mar 2014
17 Jan 2019, 09:04
Service worse than Home Affairs.
App**** for security installation in December, I paid and waited for them to come install, I called the sales guy 2 weeks later and he told me headquarters will confirm as I got no response from ADT at all since payment.
I waited for a whole month since payment and got ZERO communication from ADT, so I asked for cancellation and refund.
It's been 2 weeks since asking for refund and I'm still waiting.
I thought it would be difficult to find a company with worse service than Home Affairs, telkom, licensing dept etc but ADT is equally worse.
Get someone to process my refund and I want in writing that my account has been canceled.
Helpful (0)
Replies (1)0
Replies (1)Adt Security's replyOfficial
18 Jan 2019, 08:20We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
Kind regards
Fidelity-Adt
Adt Security's reply18 Jan 2019, 08:20
Official
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
Kind regards
Fidelity-Adt
