JL
John L

1 reviews | Active since Mar 2014

17 Jan 2019, 09:04

Service worse than Home Affairs.

App**** for security installation in December, I paid and waited for them to come install, I called the sales guy 2 weeks later and he told me headquarters will confirm as I got no response from ADT at all since payment.

I waited for a whole month since payment and got ZERO communication from ADT, so I asked for cancellation and refund.

It's been 2 weeks since asking for refund and I'm still waiting.

I thought it would be difficult to find a company with worse service than Home Affairs, telkom, licensing dept etc but ADT is equally worse.

Get someone to process my refund and I want in writing that my account has been canceled.

0
Replies (1)
Adt Security
Adt Security's reply18 Jan 2019, 08:20
Official
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.

 


Kind regards
Fidelity-Adt