Service quality declining significantly.

Item: Adt Security
Rating: 1
Author: Sammyfish S

I have seen a major decline since Fidelity took over ADT. When I query something on my existing contract, I have to re-send the emails numerous times, why?

Please make me understand why my premium has increased significantly? How many months are left on my contract or is it month-month?

Helpful (0)

Replies (1)

Adt Security's replyOfficial

01 Nov 2019, 08:09

We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.

Kind regards
Fidelity-Adt

Adt Security's reply01 Nov 2019, 08:09

Official

We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.

Kind regards
Fidelity-Adt