**** service from adt fidelity

I was sent a consultant to come ii and sign me up for adt security system,that was in may.I sign up ibasked the consultant can just cancel any time and response was yes,term if the contract was not mentioned they are ********** bcs they make you initial next to all those,without reading their small font and then,they will say bit you signed for it,truth is i never went through my contract neither didbibknow what was the tern as the consultant Aslam Ntuli did not explain,I was recently diagnosed with Gdm which.made my vision bleary,and the size of the font on the contract is too small.

Recently I called in to cancel as the area I stay in has too many rats and they disturb the sensor,I spoke to 3 people and no assistance was provided,I sent an email to a lady Named Omphile who said she was the 1 dealing with my request to cancel and she mentioned a cancelation fee of eight hundred and something and failed to say j need 1 months notice for them to cancel completely,i was still on the 2 months free but they still debited my account days after my debit order date,which makes no sense to me,When I sent her and email asking why did she fail to explain all charges involved she just did not respond. These guys clearly do not have respect for clients and fail to disclose all charges involved,which is wrong,what they say the are us completely different to what they offer to their signup client's.I regret doing business with them.as they are the worst company ever