**********

I called Adt security and they came on the 12 July 2021 my system was 2weeks old and couldn't arm the technician said the cable was cut by mice and they left an invoice of R534.75 and I called Tumi at the ADT media liaison and she said the technician was not supposed to have billed me as the system was still having warranty because it was 2 weeks old today I received an email asking me to pay for the technical call out

The same day on the,12 July I called Adt and spoke to talent who said she was going to escalate the query to her technical manager and will call me back on Monday and she never called me

Why am I supposed to pay for the cable that was installed and not protected for mice to cut it off Where is the warrant that I was told by Tumi that my system is still under warranty I wrote in the comments on the invoice that I was given by the technician that the system was still new