RO
Rokaya O

1 reviews | Active since May 2013

06 May 2021, 07:02

Response calls are a joke.

My house alarm went off at 7am. I received a call from fidelity with an automated voice advertising their cleaning services. This is disgusting. I only received a call from the switchboard after I phoned them to complain about this. What would happen in a real emergency?

0
Replies (1)
Adt Security
Adt Security's reply06 May 2021, 14:37
Official
Dear Rokaya

We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. 
Kind regards
Fidelity-Adt

Best regards,