1 reviews | Active since Jul 2014
Refusal to refund double debit and bank charges incurred.
Refusal to refund a double debit and bank charges incurred as a result. Where is customer service and value in this challenging economy? Totally inconsiderate.
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
From: Natasha Goliath [Fidelity-ADT]
Sent: 27 July 2018 09:22 AM
To: ***
Subject: HELLO PETER COMPLAINT
Importance: High
Dear Tshedisegang
We are in receipt of your Hello Peter complaint below and would like to assist to get this resolved.
In order to do this we will need your contact details relating to the premises in question. Please provide us with your contactable cell number relating to the premises in question and the address? We cannot trace anything on our database with the cell number given below on the Hello Peter complaint. The above e-mail also doesn’t come up on our database.
You urgent response to the above would be highly appreciated, so that we can escalate your concerns to the relevant department to further address and resolve.
Kind Regards
Fidelity-Adt
From: Natasha Goliath [Fidelity-ADT]
Sent: 27 July 2018 09:22 AM
To: ***
Subject: HELLO PETER COMPLAINT
Importance: High
Dear Tshedisegang
We are in receipt of your Hello Peter complaint below and would like to assist to get this resolved.
In order to do this we will need your contact details relating to the premises in question. Please provide us with your contactable cell number relating to the premises in question and the address? We cannot trace anything on our database with the cell number given below on the Hello Peter complaint. The above e-mail also doesn’t come up on our database.
You urgent response to the above would be highly appreciated, so that we can escalate your concerns to the relevant department to further address and resolve.
Kind Regards
Fidelity-Adt