lP
laurette P

1 reviews | Active since Apr 2015

13 Apr 2015, 09:26

Refusal to install, provide service & false advert

ADT agent came out to provide quote & sign contracts. Following the sign off of the contract, ADT confirmed that they are no longer able to install. Several requests for management's details and reasons for refusal of installation & services delivery have been ignored and not responded to. <br> <br> To date I've not received any feedback. <br> <br> False advertising is also evident in the case. An email confirming a 3 months free service will be available if a new member signs up at the Homemakers Expo. I went to the Expo, signed up and still this is being refused.

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Replies (1)
Adt Security
Adt Security's reply13 Apr 2015, 09:52
Official
Hello lpienaar33,

We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.

Kind regards
Customer services