lP
laurette P
1 reviews | Active since Apr 2015
13 Apr 2015, 09:26
Refusal to install, provide service & false advert
ADT agent came out to provide quote & sign contracts. Following the sign off of the contract, ADT confirmed that they are no longer able to install. Several requests for management's details and reasons for refusal of installation & services delivery have been ignored and not responded to. <br> <br> To date I've not received any feedback. <br> <br> False advertising is also evident in the case. An email confirming a 3 months free service will be available if a new member signs up at the Homemakers Expo. I went to the Expo, signed up and still this is being refused.
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Replies (1)Adt Security's replyOfficial
13 Apr 2015, 09:52Hello lpienaar33,
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
Adt Security's reply13 Apr 2015, 09:52
Official
Hello lpienaar33,
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
