PZ
Pamela Z

1 reviews | Active since Apr 2020

19 Mar 2024, 02:11

QUIRIES

ADT Personel Ms Patricia Ndebele, on the 19th March, as i was calling for assistance as we have been having a problem with their app and the manual pad, not responding when trying to Arm for the passed 3days, ADT has not been giving us assistance but every month they dont forget to debit my account, for the passed days and today we are unable to Arm I've called sens emails with no response...

At this time of the night I was calling them again for the same problem, I URGE THEM TO URGENTLY CONTACT ME AND COME AND ATTEND TO THE MATTER. THIS BEFORE I LOOK FOR SECURITY COMPANY THAT WILL TREAT THEIR CUSTOMERS WITH RESPECT BECAUSE WHEN SOMETHING HAPPENS THEY WILL NOT OWNUP. AS I AM PAYING FOR THE SERVICE, ADT MUST DO WHATS RIGHT !!!!!

0
Replies (1)
Adt Security
Adt Security's reply19 Mar 2024, 07:57
Official
 Dear Pamela Zitha
   
We apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss further.    
  
Kind Regards    
Fidelity-ADT