Put my life at risk

It is with a heavy heart and huge disappointment I write this email. I have never been failed like this but a service company that I pay for and suppose to keep me safe.

Yesterday there were knocks on my door and the person did not say who they are, they kept knocking. I got scared and pressed panic button for ADT to come and I received a call at 22:16 telling me someone has been sent.

15 minutes I press again and no one called me. After that the knock started again after being quiet and they said now if I don’t open they will mess my car tyres, I didn’t open and they did mess them, I had to go to buy second hand tyres today.

Both my neighbours were not around, the knock came into my window and they told me if I don’t open I don’t want to know what they will do to my house and the car, as scared as I was not thinking straight I opened because I didn’t want to die inside.

They came and took my laptop in front, took a tv my neighbours left there because they were moving, wanted my wallet and took R500, they came to my room and took my watch and they had a car pass and ran, the one with tv had gone already.

I have never been so scared, I was hoping the car was ADT but no. No one bothered to come, should ADT pitched those people wouldn’t have come back obviously they were looking.

What am I paying for that I can’t be helped, so I’m not a valued customer, what must one do to get service, what if they killed me, would you have brought me back for my family.

I will not let this go I lost things because of your negligence and I demand you pay those because you did not care about me and put my life at risk, until now no one came.

I demand to be paid my things and the peoples things for your negligence and no empathy. Why am I payin. I’m so traumatised, thank God they took my old phone.

Someone must call me to make arrangements, I’m going big about this, people and media will know about this.