Poor, terrible, undependable, lousy, substandard unreliable service

<p>On the 12 December i logged a complaint, stating there was an ADT Account opened on my name years back without my knowledge, They responded and advised "We thank you for bringing this to our attention. You will be contacted by someone today to discuss further." MAZIBUKO, SANDISELWE then contacted me and assured me high and low, and promised me this will be sorted by today so that i can carry on with my life. I gave him that chance, the leat i wanted from him was updates, all he could advise me was legal were having meetings, yesterday he refused to return my call and when call him, there was excuses numerous times staing his not at his desk, i then spoke to his supervisor Phindile who assured me MAZIBUKO, SANDISELWE will call me back. I tried and tried to no avail. He then sent me an email staing Cyrell will call me back with feedback. Cyrell then called me very abrubt, with no remorse, no empathy, rudely interupted me on the call, didnt want to listen to what i have to say and still have the nerve to advised me before i have anything to say she does not have to speak to me, Tarica attorneys needs to contact me, making me feel like shes doing me a favor, she then speaks afrikaan very rudle and advises me she will drop the call. "Sies man" and then she still advised it will not be sorted today after MAZIBUKO, SANDISELWE promised me high and low it will be. I was so furious i tried to get hold MAZIBUKO, SANDISELWE and Phindile his supervisor and not one of them wanted to take my call. Im disgusted by the service the render.</p> <p>So i would like to know what did MAZIBUKO, SANDISELWE do from the 12th December when he advised he will escalte the complaint and finalize it by today, if i did follow and follow up it wouldnt even have been at the attorneys as yet. The complaint was sent to Tarica attorneys yesterday at 14:00 pm, So they dont give a dam about my complaint, im just another client trying to get away with paying them, That how hey make me especially CYRELL. I work in the service industry and this is definitley not the way we treat our clients, I would not take up an ADT account even if its the only security company on earth if this is the service they give their clients. And just to remind you again i am not an ADT client. when will this be reolved. You guys have been in my lif years, i have had it with you. CYRELL, MAZIBUKO, SANDISELWE, PHINDILE YOUR SERVICE IS DISGUSTING!!!!!!!!!!!!!!</p>