Poor service from Fidelity ADT accounts

<p>1. I have received statements from the Fidelity ADT Johannesburg office which indicates some invoices of over a year old that weren't paid.</p> <p>2. I have emailed ADT several times with proof of payment, and asking that they contact me to confirm reconciliation.</p> <p>3. They never get back to me.</p> <p>They don't seem to be interested in sorting our their own finances.</p> <p>In my suburg, I have been approached by Trojan and Ghost Squad with special offers to switch. If ADT don't get their act together they could lose me as a customer. </p>