Poor service from ADT George

Most probably the worst company to deal with. Their service is shocking. Tried to communicate with salesman. He doesn’t open WhatsApp or answer telephone calls. Brand new and expensive system installed. We moved from Gauteng to Mosselbay 3 weeks ago. Alarm out of order. Phoned ADT in George and the lady told me that they are closed on weekends. Can you believe a security company do not work on weekends. They will only ask a technician to contact me on Monday. Last night we spend almost 90 minutes with a technical guy from Cape Town and he eventually told us our alarm is faulty and they will contact us this morning. After about 4 calls from a technician this morning we were cut off every time and he never tried to phone back . On Monday I will ask them to remove the alarm system. Probably the most frustrating and pathetic company to deal with. Besides the current problem we have been communicating with them from Gauteng and after the alarm was installed they started to ignore our complaints.