PN
Phumlile N
1 reviews | Active since Aug 2017
03 May 2024, 06:39
POOR SERVICE FROM ADT
I am so disappointed with ADT... I almost had a break in this morning. When I noticed an intruder, I hit the panic botton. Only for the Arm Response responding after 40mins. This is not the first time this is happening. I want to cancel my subscription with immediate effect. I can't be paying every month then get poor service. This is Unacceptable.
Helpful (0)
Replies (1)0
Replies (1)
Adt Security's replyOfficial
03 May 2024, 08:22Dear Phumlile Nyembe
We take note of your complaint. Thank you for bringing these to our attention. We will fully investigate this matter and have escalated the issue to higher management. A senior person will be in touch with you to discuss further.
Kind regards
Fidelity-ADT
We take note of your complaint. Thank you for bringing these to our attention. We will fully investigate this matter and have escalated the issue to higher management. A senior person will be in touch with you to discuss further.
Kind regards
Fidelity-ADT
Adt Security's reply03 May 2024, 08:22
Official
Dear Phumlile Nyembe
We take note of your complaint. Thank you for bringing these to our attention. We will fully investigate this matter and have escalated the issue to higher management. A senior person will be in touch with you to discuss further.
Kind regards
Fidelity-ADT
We take note of your complaint. Thank you for bringing these to our attention. We will fully investigate this matter and have escalated the issue to higher management. A senior person will be in touch with you to discuss further.
Kind regards
Fidelity-ADT