TH
Tristan H

1 reviews | Active since Sept 2019

19 Sept 2019, 11:48

Poor service

ADT --Do not care --the CEO Mr Bartman says he and his managers are hands on --good customer service --very far from the truth No one can help ,no one who can make decisions phone you back ---you say you want to cancel ---they just say cancel --company has got to big and do not care You the customer has to repair there rental units ,your cost but new customers get a system free --so happy to get new customers but dont care about old customers ---as I keep saying ADT dont care ---I know nothing will be fixed ,doubt I will even get a call --but a voice goes a long way ---all I deal with ,which is a lot will be told ADT dont care

0
Replies (1)
Adt Security
Adt Security's reply19 Sept 2019, 12:38
Official
Dear client

We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.

 


Kind regards
Fidelity-Adt 

Best regards,