Poor Service Delivery

There are too little characters allowed to list all my complaints so I would suggest someone to contact me ASAP. Here is a brief overview. I have been invoiced for repairs which I did not agree to. 1 year later and I'm still receiving the invoice. It was reported to customer care and Billy Viljoen more than a month ago and still no feedback. Also reported was the poor response time and lack of visibility of your armed response units. An email response from Billy Viljoen was received on 9 Feb 2015 stating that he would attend to my complaints and concerns. I have mailed him and customer care to cancel my subscription due to non response on 25 February. To date I have had no response at all. This really reflects badly on your establishment and I would like all matters resolved ASAP!!!