POOR SERVICE AND ACCOUNT HANDED OVER

Last year I moved into a complex, and had ADT do the alarm monitoring for me. In December 2016 we moved out, and a new occupant moved in immediately. I left the alarm on for her, and in January 2017 called ADT to cancel, with the idea of getting my deduction back. The lady on the other side of the phone, told me that I need to give a month's notice, but that she would accept the January payment as such and cancel my contract.

Since February of this year, I have been receiving invoices for February's outstanding payment, I have called and called and been made promises by ADT that this is going to be sorted and that I need not worry, spoke with Jacquiline, and today, oh boy, today, I received a letter from Norman Bissett Attorneys, that I have been handed over. I have had it, I called the office, the manager, Deon, was out to see a client. I left my details, unless this matter is dealt with today, I will lay a charge of crimen injuria against ADT and sue them for not only harassment, but also for damage to my credit record.

This is IT with bad service!!!