PB
Peet B

1 reviews | Active since Aug 2016

07 Feb 2023, 13:35

Poor service ADT Response

My alarm was triggered at 12:44 in Ashley Pinetown, but ADT's armed response only arrived at 13:15, 30 minutes after the alarm was triggered. I got home before they arrived; I don't know why I still pay for armed response. Thankfully, this was a false alarm.

0
Replies (1)
Adt Security
Adt Security's reply07 Feb 2023, 16:03
Official
Dear Peet B

We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.       Kind regards
Fidelity-Adt

Best regards,