Poor Service

Since I joined ADT Pietermaritzburg the service has been slow. I literally have to follow up on services I have requested because they have not bothered to update me.

I paid for surveillance cameras and I informed them that they are urgent and I was told my request would be prioritised - nothing.

I paid for passives on my main door and bedroom window. I was told it would be done the following week - nothing.

The service has been horrible so far and I certainly have lost interest. I was only continuing with the service because the previous owner of the house was using ADT and did not want the inconvenience of changing.

Well you are inconveniencing me anyway