Poor service

I contacted ADT to cancel their services and I was explicit in my request informing them that I do not require their services going forward. Initially I was sent a form to move my services. I made contact again and finally got an email from Sthembiso Dlodlo stating that the services have been cancelled. <br> <br> He requested that I provide him with the new owners details. I did not do so, and do think its fair that I have to do ADT's work, besides I have not idea what the new owners intentions are. <br> <br> After the confirmation of cancellation I continued to receive SMS' from ADT asking me to test my alarm, the latest being a message stating that they will debit me for Excess total responses in a month (Strange they still monitoring a cancelled account, scary to say the least, imagine if they could not attend to one of their ACTUAL customers because their Guard is attending to a cancelled account) <br> <br> I sent an email to Sthembiso Dlodlo asking him to please update their system and remove my details. He said he can only update it once I give him the new owners details. I find it unfair, they want me to do their work. What are their REPS doing? All i want if for them to remove my details. Thanks.