Poor service

<p>I am sick and tired of ADT poor service to thier clients, In December last year I wrote a complian regarding their poor response time and nothing has change they are just becoming worse.</p> <p> </p> <p>I stay in the Olifantsfontein area and the client base for ADT is huge but they just allocated 1 car for the entire area, on the 02 August 2017 our alarm went off at 05h30 anf the car only came at 06h30.</p> <p> </p> <p>04 August 2017 the alarm went off at 22h49 the car only came at 23h15.</p> <p> </p> <p>on the 07th August 2017 the alarm went off at 19h27 and the response car only came at 20h00.</p> <p> </p> <p>I really dont understant what service are they claiming to provide, their competitors around our area are working very hard to protect their client.</p> <p> </p> <p>I do not blame the poor security guards who work tirelessly to respond, but the management who are greedy and just want to receive and never give back to their client.</p> <p> </p> <p>You cannot allocate one car to more than 100 clients and expect to provide good service.</p> <p>Get your acts together or you will loose all the clients in our area.</p>