NP
Ntsioa P

1 reviews | Active since Feb 2022

13 Oct 2022, 10:41

Poor Service

The service from ADT is poor. I signed up in June 2022 and till this day my alarm doesnt work. The technician has been here 3 times but still my pad is not charging and now switched off. I am the one that has to do followup. I called the call center didnt get a ref no I was trandfered to a technician. Their standard of customer service is zero.

0
Replies (1)
Adt Security
Adt Security's reply13 Oct 2022, 16:23
Official
Dear Ntsioa P

We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.      
Kind regards
Fidelity-Adt