Poor Service

I took out a contract with Adt at the beginning of February on condition they activate, test and demonstrate the alarm system. <br> It has been over a month that has passed since we took out the contract but cannot activate the alarm system because of it not being correctly programed. I have sent countless emails to the sales representative who only provides empty promises. I have also called the call centre a few times who also were full of empty promises. We are now left with no choice but to cancel our contract and proceed with another security company.