POOR SERVICE

Please note that the alarm went off last night at 10h54<br> <br> Your response team arrived at 11h35<br> <br> I called ADT *** twice before they sent someone out finally<br> <br> I then called ADT after the entire escapade and made a complaint<br> <br> I was told by the lady at ADT that she would escalate my complaint<br> <br> No one has called yet <br> <br> I am still awaiting the tech to be sent out to fix my alarm <br> <br> last time my wife reported the contact at the front door faulty<br> <br> an arrogant techie came out and just put some glue on it and left<br> <br> last night I bypassed the front door to activate my alarm <br> <br> can you believe that <br> <br> I have power in my house yet I continually get these sms sating AC power failure indicating there power box is faulty<br> <br> the glue they have used makes all the contacts fall out and I have to repeatedly use my own glue to affix these things back <br> <br> adt has no visibility in my area yet I see three blue security vans outside my premise everyday <br> <br> still awaiting response from ADT <br> <br> Mohamed Saib