POOR SERVICE

Technical Manager fiddled with my alarm on the 19.01.16, subsequently the alarm doesn't send signals to my phones, the call centre that I phoned on the 20.01 that I phoned in the morning of the 20.01, said that I haven't asked for the repairs to be done immediately (Phebe), I requested to speak to the manager and told him to listen to the recording (Darren) and told me that is not what I requested and the technical manager will only come out tomorrow since there was a miscommunication. I explicitly asked for the technical manager to come out today the 20.01 and cannot believe the kind of rude service I was getting. We had numerous of burgalies in the last couple of months and I use the sms signals that are send to my phone as a overseeing of my property but you call centre cannot give a dam. This is the first time I got such bad service from ADT and looking at other security companies.