Poor Service

Its rather unfortunate that we are bound to a contract otherwise i would have cancelled my ADT contract.<br> This morning at 3.45am my alarm triggers, ADT calls withing reasonable time but the trigger could have been a geko. After trying to reactivate the alarm the alarm failed to activate all the required zones such at kitchen dining room lounge.This is a new alarm installed by ADT. I called ADT to enquire what the window and cross sign was and why my alarm could not activate the zones. The call centre agent put me on hold for 7minutes, evntually i cut the call and called back. They then told me they will get a technician to call me. I waited from 3.45 never slept because of the aarm and waitnig for the call.<br> Pathethic service. Its now 9.20am and still no response.<br> Adress is 13 Alistair Road Westville