KR
Kyle R

1 reviews | Active since Dec 2011

25 Sept 2019, 12:43

Poor response time

I've been an ADT customer for almost 5 years now. At first their response time was excellent, now they take nearly half an hour to arrive. Ever since Fidelity took over, their service has declined. I will be moving once my contract is up. Dont recommend.

0
Replies (1)
Adt Security
Adt Security's reply25 Sept 2019, 14:49
Official
Dear Mr Raman

We thank you for bringing this to our attention. You will be contacted by our Customer Relations Officer as soon as possible to discuss further.
  Kind regards
 Fidelity-Adt