MB
Mariaan B

1 reviews | Active since Jun 2011

26 Feb 2015, 18:54

Poor Response in Dangerous situation

I have an electric fence link to my ADT alarm. My sister of 62 lives all by herself on my property and I live in Cape Town<br> On Wednesday the fence triggered a \Duress"signal to ADT. This means that they do not phone as this signal indicates that the client is in danger. This happened at around 19h45.<br> After many calls to Cape Town and PE (Sharleen) from my sister and myself"

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Replies (1)
Adt Security
Adt Security's reply27 Feb 2015, 09:38
Official
Hello Profrent1,

We take note of your comments. These have been communicated to our Management Team. You will be contacted by someone later today who can assist you further.

Kind regards
Customer services

Best regards,