AJvV
Aletta Jansen van Vuuren
1 reviews | Active since Apr 2015
14 Aug 2015, 07:47
Poor reaction
On ***5 I received an sms @ 22H02 and they called @ 22H10 about the alarm being activated and said they will be sending a response unit to the premises. On the morning of ***5, I received a slip from the response unit dated ***5 for visiting the premises @02H49. Complaint ticket E4AA7C955763 to ADT enquiring about this poor response time on ***5, NO reaction/response/feed back as yet to this 5 Hour<br> difference from sms received till response unit visited the premises.
Helpful (0)
Replies (1)0
Replies (1)
Adt Security's replyOfficial
14 Aug 2015, 09:17Hello aletta3057,
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
Best regards,
Adt Security's reply14 Aug 2015, 09:17
Official
Hello aletta3057,
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
Best regards,