Poor poor service and follow up.

ADT Fidelity has put the incorrect address to respond to when the alarm is triggered. The response team only makes contact 30 minutes after they have been dispatched saying that they cannot find the address.

I have requested on several occasions for it to be amended but it has not been done.

This is extremely poor service and rather disappointing, I will be reversing their debit orders until this issue has been resolved as I am paying for a service that I am clearly not receiving.

Really disappointing 😞