lM
lydia M
1 reviews | Active since Jul 2016
16 Mar 2018, 13:19
Poor customer service
Hi All,
Today is the 16th of March and I called ADT to find out the time as when will they come to fix the alarm key pad. I was told that the technician is off sick for the last two days.
I was not notified about the above and I had to call because I took 1 day leave to wait for ADT TECHNICIAN.
What kind of business is this? How do they plan their daily jobs.? Surely they should have other Technical RESOURCE who can do the job while the sick ADT technician is off sick.
Do they have interest on customer’s security or they just want MONEY?
I am disappointed and this is a bad customer service.
Helpful (0)
Replies (9)0
Replies (9)
Adt Security's replyOfficial
16 Mar 2018, 15:25We apologise for the inconvenience caused. This information has been escalated to the Technical Department. Someone will be in touch with you soon.
Kind regards
Customer services
Best regards,
Adt Security's reply16 Mar 2018, 15:25
Official
We apologise for the inconvenience caused. This information has been escalated to the Technical Department. Someone will be in touch with you soon.
Kind regards
Customer services
Best regards,
lM
lydia M's updateReviewer Update
16 Mar 2018, 15:40ADT has not contacted me and this is really bad customer service. I regret why i chose ADT . This is a big lesson I have learned. it shows that ADT does not care at all. They want something to happen to us and maybe this is a tactic for houses to get ******.
lM
lydia M's update16 Mar 2018, 15:40
Reviewer Update
ADT has not contacted me and this is really bad customer service. I regret why i chose ADT . This is a big lesson I have learned. it shows that ADT does not care at all. They want something to happen to us and maybe this is a tactic for houses to get ******.
lM
lydia M's updateReviewer Update
16 Mar 2018, 15:40ADT has not contacted me and this is really bad customer service. I regret why i chose ADT . This is a big lesson I have learned. it shows that ADT does not care at all. They want something to happen to us and maybe this is a tactic for houses to get ******.
lM
lydia M's update16 Mar 2018, 15:40
Reviewer Update
ADT has not contacted me and this is really bad customer service. I regret why i chose ADT . This is a big lesson I have learned. it shows that ADT does not care at all. They want something to happen to us and maybe this is a tactic for houses to get ******.
lM
lydia M's updateReviewer Update
16 Mar 2018, 15:40ADT has not contacted me and this is really bad customer service. I regret why i chose ADT . This is a big lesson I have learned. it shows that ADT does not care at all. They want something to happen to us and maybe this is a tactic for houses to get ******.
lM
lydia M's update16 Mar 2018, 15:40
Reviewer Update
ADT has not contacted me and this is really bad customer service. I regret why i chose ADT . This is a big lesson I have learned. it shows that ADT does not care at all. They want something to happen to us and maybe this is a tactic for houses to get ******.
lM
lydia M's updateReviewer Update
16 Mar 2018, 15:40ADT has not contacted me and this is really bad customer service. I regret why i chose ADT . This is a big lesson I have learned. it shows that ADT does not care at all. They want something to happen to us and maybe this is a tactic for houses to get ******.
lM
lydia M's update16 Mar 2018, 15:40
Reviewer Update
ADT has not contacted me and this is really bad customer service. I regret why i chose ADT . This is a big lesson I have learned. it shows that ADT does not care at all. They want something to happen to us and maybe this is a tactic for houses to get ******.
lM
lydia M's updateReviewer Update
17 Mar 2018, 09:42lipo9x: privately
ADT has not contacted me and this is really bad customer service. I regret why i chose ADT . This is a big lesson I have learned. it shows that ADT does not care at all. They want something to happen to us and maybe this is a tactic for houses to get ******.
lM
lydia M's update17 Mar 2018, 09:42
Reviewer Update
lipo9x: privately
ADT has not contacted me and this is really bad customer service. I regret why i chose ADT . This is a big lesson I have learned. it shows that ADT does not care at all. They want something to happen to us and maybe this is a tactic for houses to get ******.
lM
lydia M's updateReviewer Update
19 Mar 2018, 09:08ADT has not contacted me and this is really bad customer service. I regret why i chose ADT . This is a big lesson I have learned. it shows that ADT does not care at all. They want something to happen to us and maybe this is a tactic for houses to get ******.
lM
lydia M's update19 Mar 2018, 09:08
Reviewer Update
ADT has not contacted me and this is really bad customer service. I regret why i chose ADT . This is a big lesson I have learned. it shows that ADT does not care at all. They want something to happen to us and maybe this is a tactic for houses to get ******.
lM
lydia M's updateReviewer Update
19 Mar 2018, 09:09ADT has not contacted me and this is really bad customer service. I regret why i chose ADT . This is a big lesson I have learned. it shows that ADT does not care at all. They want something to happen to us and maybe this is a tactic for houses to get ******.
lM
lydia M's update19 Mar 2018, 09:09
Reviewer Update
ADT has not contacted me and this is really bad customer service. I regret why i chose ADT . This is a big lesson I have learned. it shows that ADT does not care at all. They want something to happen to us and maybe this is a tactic for houses to get ******.
lM
lydia M's updateReviewer Update
19 Mar 2018, 09:09ADT has not contacted me and this is really bad customer service. I regret why i chose ADT . This is a big lesson I have learned. it shows that ADT does not care at all. They want something to happen to us and maybe this is a tactic for houses to get ******.
lM
lydia M's update19 Mar 2018, 09:09
Reviewer Update
ADT has not contacted me and this is really bad customer service. I regret why i chose ADT . This is a big lesson I have learned. it shows that ADT does not care at all. They want something to happen to us and maybe this is a tactic for houses to get ******.