nU
nikita U
1 reviews | Active since May 2013
02 Dec 2019, 20:51
Poor Accounts department
I gave my email address to the sales person when we signed up with ADT a year ago. A week or so ago I called the call centre and the consultant advised that she'll send me my invoices. For a year now I haven't received any invoice or increase notification or annual fee letter or invoice. Please can you send me my invoices!
Helpful (0)
Replies (3)0
Replies (3)
Adt Security's replyOfficial
03 Dec 2019, 09:39Dear Nikita
We thank you for bringing this to our attention.
I do believe that you have already discussed this with our Customer Services agent. I will follow up with her and arrange for her to call you with feedback.
My apologies for the delay in responding to your concerns.
Kind regards
Fidelity-Adt
We thank you for bringing this to our attention.
I do believe that you have already discussed this with our Customer Services agent. I will follow up with her and arrange for her to call you with feedback.
My apologies for the delay in responding to your concerns.
Kind regards
Fidelity-Adt
Adt Security's reply03 Dec 2019, 09:39
Official
Dear Nikita
We thank you for bringing this to our attention.
I do believe that you have already discussed this with our Customer Services agent. I will follow up with her and arrange for her to call you with feedback.
My apologies for the delay in responding to your concerns.
Kind regards
Fidelity-Adt
We thank you for bringing this to our attention.
I do believe that you have already discussed this with our Customer Services agent. I will follow up with her and arrange for her to call you with feedback.
My apologies for the delay in responding to your concerns.
Kind regards
Fidelity-Adt
nU
nikita U's updateReviewer Update
03 Dec 2019, 22:21Received a call and not long after that all invoices were sent to me. I'm trusting that my profile is now updated to receive all correspondence via email and not post. Thanks for the prompt response.
nU
nikita U's update03 Dec 2019, 22:21
Reviewer Update
Received a call and not long after that all invoices were sent to me. I'm trusting that my profile is now updated to receive all correspondence via email and not post. Thanks for the prompt response.
Adt Security's replyOfficial
04 Dec 2019, 12:28Dear Nikita U
It's only a pleasure. Glad we could resolve this soonest.
Kind Regards
Fidelity - Adt
It's only a pleasure. Glad we could resolve this soonest.
Kind Regards
Fidelity - Adt
Adt Security's reply04 Dec 2019, 12:28
Official
Dear Nikita U
It's only a pleasure. Glad we could resolve this soonest.
Kind Regards
Fidelity - Adt
It's only a pleasure. Glad we could resolve this soonest.
Kind Regards
Fidelity - Adt