PLEASE CANCEL AND REFUND AS REQUESTED WEEKS AGO

USELESS ADT, PLEASE CANCEL AND REFUND ME MY ANNUAL FEE AS REQUESTED ON THE 11/12/15. I CALLED IN TO CANCEL AND WAS ASKED TO EMAIL [Email Removed] I DID AND TO DATE I HAVE NOT RECEIVED ANY FEEDBACK. I CALLED INTO ADT TODAY ONLY A REALISE THIS PIECE OF **** DID NOT CANCEL MY SUBSCRIPTION. AGAIN CANCEL NOW. THIS IS THE FOURTH FRUSTRATING INCIDENT I'VE HAD WITH ADT IN AS ANY MONTHS.<br> <br> PLEASE RESPONSE WITH APPROPRIATE FEEDBACK.