ZM
Zolisa M
1 reviews | Active since Mar 2018
11 Sept 2019, 20:22
Phathetic Service from ADT after being a loyal client
Pathetic service hence i decided to cancel my contract.They bill me for excessive response because my alarm was triggered when I was not home since they dispatched their vehicle while i am at work they want to charge me extra and i cancelled my contract they also promised to debit the final settlement 01/09/2019 they debit the normal amount and today they cleaned my account. Pathetic Service i hope people will see this.
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Adt Security's replyOfficial
12 Sept 2019, 09:08Dear Zolisa Mdingi
We thank you for bringing this to our attention. You have been contacted by our Customer Relations Agent and she is busy arranging your refund.
You cancellation has been processed for the end of September 2019.
Our apologies for any inconvenience cause with regards to the above.
Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You have been contacted by our Customer Relations Agent and she is busy arranging your refund.
You cancellation has been processed for the end of September 2019.
Our apologies for any inconvenience cause with regards to the above.
Kind regards
Fidelity-Adt
Adt Security's reply12 Sept 2019, 09:08
Official
Dear Zolisa Mdingi
We thank you for bringing this to our attention. You have been contacted by our Customer Relations Agent and she is busy arranging your refund.
You cancellation has been processed for the end of September 2019.
Our apologies for any inconvenience cause with regards to the above.
Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You have been contacted by our Customer Relations Agent and she is busy arranging your refund.
You cancellation has been processed for the end of September 2019.
Our apologies for any inconvenience cause with regards to the above.
Kind regards
Fidelity-Adt