1 reviews | Active since Oct 2011
Pethetic service / bad installations and theft
I got ADT out to replace a broken alarm sensor on my garage wall.<br> Firstly they left stating they need to order the product.<br> They disappeared for weeks and when I followed up they said they will come and replace the sensor.<br> They replaced it with the wrong sensor and the alarm lights indicating if the alarm is active is fixed with prestic!!!<br> I've been sending various e-mails made various calls to get them back to inspect the installation.<br> Someone came out, confirmed it was a bad installation and left, not to be heard from again.<br> 5 Days ago I received a sms stating that the outstanding money will be deducted by debit order.<br> This after I clearly stated that I will pay by EFT once I'm happy with the installation.<br> Today I received a sms from my bank stating that ADT tried to deduct an amount from my account.<br> If you don't sort this out in this week, I'll lay charges of damage to property and theft.
We thank you for bringing this to our attention. You will be contacted shortly to discuss your concerns.
Kind Regards,
Customer services
We thank you for bringing this to our attention. You will be contacted shortly to discuss your concerns.
Kind Regards,
Customer services
