JvdM
Johan van der Merwe
1 reviews | Active since May 2016
18 Jul 2023, 12:16
Paying for a non-existent service without my knowledge.
I received a increase letter today and decided to phone ADT to find out why the service is so expensive, The lady mentioned that I was also subscribed to some sort of Monitoring Camera that is in the street. There is no camera's in our neighborhood and never have I been asked to subscribe to such service. They cannot tell me since when this service has been activated, but I have now been paying over R50 per month for a non-existent service. I would like to be refunded since inception of such service.
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Replies (1)Adt Security's replyOfficial
18 Jul 2023, 14:20Dear Johan Van Der Merwe
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
Adt Security's reply18 Jul 2023, 14:20
Official
Dear Johan Van Der Merwe
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
