Pathetic & Unprofessional Service

Today is day 8 that I am without an Alarm system in our home.Last week the alarm constantly went off after it was activated...I counted up to 12 times it went off.

I had an operator call myself and advised the issue an was told Tuesday first thing someone can come ou***** nearly Tuesday again an no update to date.

1.PLEASE cancel this contract immediately. 2. I DO NOT WISH TAKING UP ANYTHING WITH ADT GOING FORWARD. 3.For the past week which is day 8 I wish to understand how exactly are u going to compensate me as I have been without an alarm but pay u each month and not once defaulted on payment.

I have a baby in our home as my hubby works late most times due to his industry he is in.Us as a family have been placed under risk by not having an alarm.

I had to ask Adt if they can check up and patrol of which I have only seen them once for approximately 5minutes and never again.

The service received is absolutely ridiculous! After the operator promised me faithfully someone from the technical team will come out and none to date,not a follow up call....Nothing.

Please contact me to cancel this contract with immediate effect.