Hellopeter
Share Your Experience

1 reviews | Active since Jan 2017

10 Jan 2017, 19:14

Pathetic, uninterested, useless

<p>Since 18/12/2016 have been trying to get someone to attend to technical issues on site. Always empty promises, BS about mail server being down, outright lies and just more. </p> <p>Absolutely fantastic service. Just take the money and do nothing. Is that the business ethic you have, same as the ********* out there.</p>

0
Replies (5)
Adt Security
Adt Security's reply11 Jan 2017, 08:36
Official

We thank you for bringing this to our attention. You will be contacted by someone to discuss further.


Kind regards
Customer services

Best regards,

's update12 Jan 2017, 10:36
Reviewer Update

Wow. So after numerous promises to get the issues sorted out you still send some poor guy round to do yet another quote!! What the hell is wrong with you people!?

Adt Security
Adt Security's reply12 Jan 2017, 10:52
Official

We take note of your comments. Someone will be in contact with you to further discuss.

Kind Regards

Best regards,

's update13 Jan 2017, 09:57
Reviewer Update

After eventually getting to speak to the regional manager things finally got attended to and completed yesterday. The lead technician onsite, Clancy, did an excellent job, and at all times was amazingly courteous, polite and helpful in making sure things were done right and how I needed them.

Adt Security
Adt Security's reply13 Jan 2017, 10:10
Official

Thank you for your compliment.

Your sentiments will be passed to the technician's Management Team.

We are happy to have assisted on this regard.

Kind regards

Customer services.

Best regards,