1 reviews | Active since May 2017

31 May 2017, 21:20

Pathetic to say the least

<p>Firstly they break in our house today. It is too easy for the armed response guy to say he couldn't get in. With no electric fence I'm sure it isn't that hard. </p> <p> </p> <p>So we decided to test the alarm after the accident happened. We set of the alarm at 19:39. I am still waiting for a call from them to ask if everything is fine. So they haven't called me and asked if they need to send out a response unit or to get the code. No one has arrived at our premises. It is 21:20 now.... Pathetic. Hope the whole South Africa read this and know they don't have an armed response with ADT. </p>

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Replies (1)
Adt Security
Adt Security's reply01 Jun 2017, 08:39
Official

Dear Fidelity/ADT client

We thank you for bringing this to our attention. You will be contacted by someone soon to help resolve this matter.


Kind regards
Customer services