Pathetic Servuce over and over again!!!

I have been trying to get hold of a John Woods from ADT that is after l have been told he is the guy to resolve this matter.

ADT insisted on me installing "a new technology" radio at my business premises even though l was comfortable with the same system that l have at my house.

After paying a lot of money to get this new system, it took forever to get it installed, didn't work properly and kept malfunctioning, eventually it malfunctioned so bad the call center took me through the process of switching it off.

I then booked a call and their technician came only to tell me the unit is meesed up and l need to buy a new one, slapped me with an almost R800 bill for his call out.

I have been trying to get hold of them to resolve this matter and they keep giving me the run around. They dont seem interested in getting back to me.

I have been without an alarm system for more than a month now yet they religiously debit my account. I am seriously considering canceling my contract with them for both home and business.

People who dont care about security should not be in the security business.