Pathetic service and ********* company practice

I have been cancelled my service with ADT, I received few call from their social media manager who claimed that she was going to help,but just like all the other people,she didn’t. I then received an email Thulaganyo confirming that my account has been cancelled.,to my surprise ADT went ahead and debited my account,by changing a reference number because I have been reversing these debit order. If anyone has ADT CEO email address,please share with me so that I can maybe try to get help from his/her office because the people they employee are very useful in lying than doing their job