1 reviews | Active since Sept 2012
Pathetic Service after Signing me Over
I signed a contract for my business on the 19th of August with ADT, they assured me installation would be done within 7days, after the 7days l contacted the Sales Rep for an update, he said he would get back to me the following day, Nothing! Second follow up the guy simply ignored me.
I called their call center twice, none can give me an update. They keep telling me that they will find out and let me know.
This past Saturday l had an attempted ******* where shots were fired at my premises, l had noone to reach out because the service provider who took my installation money don't actually understand the value of their service.
At this moment l just want to cancel and move over to a service provider who has the client's safety as priority!!
We thank you for bringing this to our attention. You will be contacted by our Customer Relations Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Customer Relations Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
I would like to put it on record that l have tried all channels to get the service l am paying for and if anything happens to my property l am holding you responsible for it, l will have a lawsuit against you.
You cannot be taking money from clients for a service which you are clearly not interested in providing.
I would like to put it on record that l have tried all channels to get the service l am paying for and if anything happens to my property l am holding you responsible for it, l will have a lawsuit against you.
You cannot be taking money from clients for a service which you are clearly not interested in providing.