Pathetic service after cancellation of service

The pathetic service from ADT is continuing, I received a call from ADT and I knew it was just to manage my complaint and to try to protect their brand image. Mpho called me asking for the same emails that I sent previously,she promised to have my issue resolved by end of business yesterday,as expected ADT didn’t disappoint,they continued not to do anything as usual.

What it’s worse is that ADT in the most of all this,continues to debit my account by changing reference numbers every month,which proof that they are acting ********* because if they receive a debit order error stating no authority to debit,the logic thing would be to contact the customer to find out why,but it clearly shows they knew the account has been cancelled by they expected payment

ADT security is a business that has no idea of that customer service is,let alone a good customer service. They continue with their unprofessional and ********* business conduct by only terminating my contract on the day I complained,this is after I forwarded a trail of emails which proves when the instructions to cancel was sent to them. I wish ADT investors and the executives can see this review and start investing in skilled employees who understand BASIC customer service