EC
Eugene C
1 reviews | Active since May 2018
19 Mar 2026, 20:45
PATHETIC SERVICE
I have received a monthly statement in January 2026, reflecting 100% up to date. In February I received a statement reflecting arrears, despite a Debit Order on my account for years. I have requested a statement of account and sent several e-mails, with absolutely no response. Such poor service ! I am now changing to a new security company. Pathetic to say the least.
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Adt Security's replyOfficial
20 Mar 2026, 09:53Dear Eugene Chambers We take note of your complaint, and apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss this further. Kind regards Fidelity-ADT
Adt Security's reply20 Mar 2026, 09:53
Official
Dear Eugene Chambers We take note of your complaint, and apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss this further. Kind regards Fidelity-ADT