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Gugu Y

1 reviews | Active since Nov 2016

14 Nov 2016, 17:06

Pathetic Service

<p>Pathetic service received from ADT.</p> <p> </p> <p>I asked them to furnish me with a letter indicating that my account has been paid in full and closed.</p> <p> </p> <p>I was being assisted by a Pheladi Maluleke in her capacity as Pre-Legal Senior situated in the Head Office who after several emails and a phone call requesting the paid up letter, she sent me what purports to be a paid up letter that is unsigned, i emailed and requersted a signed letter and to date no response receieved no suprprised there! Very unprofessional and poor service I would not recommned this security company to anyone.</p>

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Replies (1)
Adt Security
Adt Security's reply15 Nov 2016, 10:10
Official

We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.


Kind regards
Customer services