mG
meggan G

1 reviews | Active since Feb 2023

01 Feb 2023, 15:45

PATHETIC SERVICE!!!!!!!!!!!!!!!!!!!!!!

Absolutely Pathetic service!!!!! I have an alarm service that has come with my home when I bought it, it is rather old so i have been trying to upgrade it for many many months now.

Countless emails and calls but to date not a single consultant has been able to offer me any resolution - No Call back no appointment NOTHING!!!!

I 100% WILL NOT RECOMMEND - I have also advised all my family, friends and work colleagues to stay away from this pathetic excuse for a security. service.

they do not even bother to call back and advise what has happened with any home checks that they do, when the alarm is activated, and we aren't home. We literally need to call them to find out what has happened.

0
Replies (1)
Adt Security
Adt Security's reply03 Feb 2023, 10:53
Official
Dear Meggan G 

We apologise for the delayed response to your query/complaint. You will be contacted by our Social Media Officer as soon as possible to discuss further. 
Kind regards 
Fidelity-Adt