Pathetic Service

Being with ADT since last year June 2014 was only a total disaster and disappointment. I had three complaints and none of them were professionally dealt with.<br> 1. ADT were not visible in our area AT ALL after consulting with the sales consultant he guaranteed me they do regular patrols which is Bull Dust<br> 2. My wife were home one day and pressed the panic button, 25 minutes later ADT armed response phone me asking if everything was in order or if they can dispatch a vehicle. PATHETIC!!!<br> 3. On the 24 November 2015, I requested additional installations to be done at my home and I paid the deposit as requested by the sales agent the same day. I asked him nicely if they can install at the latest Friday the 27th November because I'm going away for the weekend. nothing was done and today is Tuesday the 1 December 2015<br> No phone call received till date and no news with regards to my installation<br> They are extremely quick to ask for the deposit to be paid for paper work to be done BUT pathetic to deliver on their promise of customer service and satisfaction. I'm currently at the stage where I will insist for my contract to be cancelled as they are in Breach of Contract<br> <br> NOT HAPPY AT ALL