LT
Lucile T

1 reviews | Active since Apr 2018

13 May 2024, 11:50

Pathetic service

My Alarm has not been sending a signal to your control room. No response when the alarm goes off. What horrible service, but you still debit my account every month. Is that not day time *******!!!!!!!

0
Replies (1)
Adt Security
Adt Security's reply13 May 2024, 15:24
Official
Dear Lucile Thomas
 
We apologize for the inconvenience caused.  Your concerns have been escalated to the Technical Managers and someone will be in contact with you shortly to advise on the way forward.
Kind Regards Fidelity-ADT