1 reviews | Active since Jan 2017

03 Jul 2017, 15:56

Pathetic service

<p>my father in law passed away 7 weeks ago & since then his house has been broken into 3 times. I phoned ADT last week to find out about putting alarm on my name - very quick to get a sales person to call... when you want it done then can't get hold of anyone to help. I have phoned 15 times, used over R100 airtime and held on for over 30 minutes,, still no one can help. Even called now and asked someone to phone me back.... still nothing!!! Disgusting. Definately not how you treat a new client</p>

0
Replies (3)
Adt Security
Adt Security's reply04 Jul 2017, 07:49
Official

We thank you for bringing this to our attention. You will be contacted by someone soon to help resolve this matter.

Kind regards
Customer services

Adt Security
Adt Security's reply04 Jul 2017, 07:57
Official

We thank you for bringing this to our attention. You will be contacted by someone soon to help resolve this matter.

Kind regards
Customer services

Adt Security
Adt Security's reply04 Jul 2017, 08:53
Official

We thank you for bringing this to our attention. You will be contacted by someone soon to help resolve this matter.

Kind regards
Customer services