Pathetic Service

<p>We have a problem with our alarm that is indicating a power failure when we dont have any electricity supply problems. I've now spoken to 3 representatives from ADT to inform them we're traveling to Cape Town on Wednesday night 19th April so it is imperative that a technician gets here to fix the problem before we leave.</p> <p> </p> <p>This morning their representative promised to call me within an hour to confirm a time today for a technician to come to our house to address the issue. Of course he never bothered to do so and on me contacting them again was told they had booked the call for 20th April - when there will be nobody here and our alarm will no longer work!</p> <p> </p> <p>Shocking service - they have completely ignored repeated requests and explanation of the urgency for the repair and they fail to return calls as promised.</p> <p> </p> <p>Use any other security company as this bunch are pretty ***********. Shocking and extremely frustrating service.</p>